Just a week after a report that Amazon planned to publish Replace 75% of the workforce with robotsThe e-commerce giant announced that it will lay off 14,000 employees to cut “red tape” and invest in “our biggest challenges”, i.e. artificial intelligence.
“This generation of AI is the most transformative technology we’ve seen since the Internet, enabling businesses to innovate (in existing and entirely new market segments) much faster than ever before,” Beth Galetti, senior vice president of human experience and technology, said in a statement. blog article Tuesday. “We believe that in order to act as quickly as possible for our customers and our business, we need to organize ourselves more simply, with fewer warehouses and more ownership.”
However, an Amazon spokesperson said they cannot blame AI for the bulk of the job losses.
Citing information from Amazon employees, According to Reuters, Amazon’s divisions have been hit hardest They can be devices, ads, main videoAmazon Human Resources and Web Services. Twitch would also be affected.
The big layoff at Amazon has consequences for Twitch.
The exact number is currently unknown, but some affected people have been notified and an internal email indicates it is a “small number”. pic.twitter.com/KOsGAG3P7G
-Zach Bussey (@zachbussey) 28 October 2025
Reuters also reported that there will be further job losses, bringing the total number of job losses to 30,000.
According to information, it concerns layoffs. largest in the history of the Amazon regionand comes just a few months after CEO Andy Jassy presented his vision about how the company could quickly drive its development forward Generative AI AND Artificial intelligence agents. The cuts are the last There will be a wave of layoffs this year With tech giants like Microsoft, Accenture, Salesforce and TCS cutting thousands of jobs in India, there has been a frenzied drive to invest in artificial intelligence.
A report released in early October predicts that the global market for AI infrastructure will be driven primarily by necessity. Build huge data centers — would increase from $26.18 billion in 2024 to $221.4 billion in 2034an annual growth of almost 24%.
Amazon is the third largest employer in the US, but is also investing more in the robotics sector. The e-commerce giant has already done it well over a million robots Two thirds of the company’s staff work within the delivery and logistics network. Amazon wants to automate 75% of its business. Amazon said this according to a CNBC report could save $4 billion every year as the company automates what it plans in its warehouses.
Key to Amazon’s automation plans is a rapid and significant investment in artificial intelligence. In his June 17 blog post, Jassy said: “Today there are more than 1,000 generative AI services and applications in development or construction, but at our scale this represents only a small fraction of what we will ultimately develop. We will continue to expand in the coming months.”
Jassy said AI agents will be able to perform myriad tasks, accelerate innovation and help Amazon remain “customer-obsessed, creative, fast, simple and fierce.”
For the thousands of Amazon workers who lost their jobs on Tuesday, these things don’t matter much. Kristi Coulter, former Amazon employee for 12 years and author of the book Exit interview: life and death in my ambitious careercriticized the company in a posts on LinkedIn. RTO stands for ‘Return to Office’ and refers to Amazon recently forcing all of its employees to stop working from home.
Wait, I’m sorry: Amazon forced people to move, change their kids’ schools, and book traffic days for the RTO, then fire them via text at 3am? What happened to the atmosphere and conversations that only being together in the office can create?
“The Next Big Wave”
Pescatore also said concerns about tariff effects and regulatory uncertainty in the US and Europe are also partly responsible for the layoffs.