The US Army has signed a $5.6 billion Indefinite Delivery Indefinite Quantity (IDIQ) contract with Salesforce to modernize military operations with new collaboration and artificial intelligence tools. Three main objectives are mentioned: expand innovations, reduce costs and increase operational readiness.
Salesforce software is expected to replace outdated Pentagon tools with cloud-based upgrades that improve efficiency.
In reality, the deal is part of a much larger modernization effort: The Pentagon has already established additional partnerships with OpenAI, Anthropic and xAI, while Defense Secretary Pete Hegseth focuses on software.
Salesforce receives a major order from the US military
Salesforce has apparently been preparing for this moment for months, launching its National Security Force (Mission Force) in 2025 and a Department of Defense-friendly version of Slack in December 2025.
Salesforce outlined four key benefits the deal will bring to the War Department. The first is “retirement support,” which provides the military with a platform that integrates recruiting, training, deployment, benefits and veteran transition, while breaking down the silos that currently plague the department.
The company also promises better access to real-time data for faster decision-making, optimized operations for greater efficiency, and preparing agents for AI through unified data and connected systems.
This isn’t the first time the military has partnered with Salesforce, said Kendall Collins, CEO of Missionforce and Government Cloud. explain: “This new contract, building on a more than decade-long relationship between Salesforce and the U.S. Armed Forces, will deploy Missionforce across the Army and DOW, providing trusted data and seamless interoperability, and supporting DOW’s transformation into an agent company.”
“This decision will result in faster time-to-value, better return on investment and better mission outcomes across DOW,” added program vice president Alan Webber.
The terms of the agreement call for the contract to be divided into two five-year periods, the second of which is optional and has a maximum, but not guaranteed, cap of $5.6 billion.
