ChatGPT not working for some free customers – here is what it’s worthwhile to know

Update Receive notifications of updates 2025-10-30T19:36:17.946Z

Fall detector stories are rising

As you possibly can see simply earlier than 3 pm ET, downside stories on ChatGPT started to extend and I obtained an error in my makes an attempt to make use of the AI ​​chatbot on desktop and thru the iOS app.

2025-10-30T19:48:28.147Z

OpenAI confirms that ChatGPT is having issues with free accounts

OpenAI is at the very least fast to substantiate the problems right here: the official standing web page says “Increased errors in ChatGPT conversations free of charge customers” and confirms a partial outage.

2025-10-30T19:50:16.186Z

As somebody with a free ChatGPT account, that is what the chatbot responses at present appear to be. ChatGPT would not say a lot, if something it simply returns an error.

2025-10-30T19:54:27.578Z

OpenAI has recognized the issue

At 3:24 pm ET, OpenAI writes: “We have recognized the problem and are working to mitigate it.” The creator of ChatGPT isn’t but offering particulars on the reason for the issue, however has recognized it and is working to repair it.

As we famous above, this outage primarily impacts free ChatGPT customers, so you probably have a paid account or one by way of a enterprise or schooling, you probably will not expertise any points.

2025-10-30T19:57:56.701Z

Fall detector stories are beginning to lower

While stories on Down Detector elevated to over 2,600, they’ve began to lower barely, however stay excessive. As of three:40 pm ET, the service’s final replace, stories had been over 1,100, suggesting that OpenAI is making good progress in mitigating the problem.

2025-10-30T20:02:53.893Z

As is commonly the case with outages, together with Starbucks and Xbox Network yesterday, affected individuals are taking to social platforms, with some even asking OpenAI’s Sam Altman what is going on on.

ChatGPT down?October 30, 2025

Is chatgpt down or is it simply me #chatgptdown #chatgpt pic.twitter.com/D9wt34mhNvOctober 30, 2025

Ayo @sama, ChatGPT is down broOctober 30, 2025

2025-10-30T20:10:33.132Z

OpenAI applied an answer for the issue

Now, simply over an hour after ChatGPT began having issues, OpenAI says it rolled out a repair at 4:07 pm ET. Here is the replace:

We have applied a repair to revive performance and are monitoring to substantiate the decision.

It’s definitely promising and aligns with the reported points occurring in Down Detector. I simply tried ChatGPT once more on desktop and received a response, albeit after an extended processing time, nevertheless it nonetheless exhibits an error on cellular.

Hopefully we’ll all be again to regular quickly and free customers will be capable to use ChatGPT once more.

2025-10-30T20:17:44.265Z

In line with OpenAI rolling out a repair for a bug that causes ChatGPT responses to fail, Down Detector stories are actually under 1.00 and are at present exhibiting 463 stories as of 4:01 pm ET.

ChatGPT is supported on my free account on desktop and cellular, with solely cellular units taking a bit of longer to ship a response. It seems that OpenAI is on its solution to a full restoration, greater than an hour after the issues with ChatGPT started.

2025-10-30T20:31:49.882Z

Reported points with ChatGPT had been lowered to 94 in Down Detector with the most recent replace, and OpenAI continues to be monitoring the repair that was deployed. So I made a decision to ask ChatGPT itself if its outage is over.

I rapidly obtained a fairly blissful response: “Hey! Yes, all the things is working easily now” earlier than asking how my day was. It seems to be like issues are nearer to regular with ChatGPT now, and the outage might have solely lasted a bit of over an hour, with a fast repair applied by OpenAI.

Of course, we’re nonetheless monitoring this and ready for all the things to be fully cleared by OpenAI standing web page.

2025-10-30T21:30:33.045Z

ChatGPT is again to regular

And ChatGPT says that the problems that affected ChatGPT performance free of charge customers have been fully resolved. It has been working once more for me and a few of my colleagues, and the autumn detector stories are effectively under the conventional vary.

Fingers crossed, ChatGPT can be obtainable for you.